Your Floor

Each of the six Resident Home Areas (RHAs), which is home to 28 residents, has its own Information Station, Quiet Room, Dining Room and Activity Room.

To assist residents, families and visitors, each RHA has its own unique name, picture icon and colour scheme:

2^nd Floor:
Unique Name: Via Mare
Picture Icon:  Sea Shell
Colour Scheme: Dark Blue / Light Blue

3^rd Floor:
Unique Name: Via Fiore
Picture Icon: Flower
Colour Scheme: Yellow / Light Green

4^th Floor:
Unique Name: Via Stella
Picture Icon: Star
Colour Scheme: Yellow / Burgundy

5^th Floor:
Unique Name: Via Sole
Picture Icon: Sun
Colour Scheme: Yellow / Rust (Reddish-brown)

6^th Floor:
Unique Name: Via Luna
Picture Icon: Half Moon
Colour Scheme: Light Blue / Dark Blue

7^th Floor:
Unique Name: Via Bosco
Picture Icon: Tree
Colour Scheme: Light Green / Dark Green

Your Room

Villa Leonardo Gambin Residence has been designed with six Resident Home Areas (RHAs) which corresponds to the six residential floors of the residence

Each RHA has twenty-three rooms (18 Private and 5 Basic) with an ensuite bathroom.

Adjacent to each room is a Memory Box wherein the resident can place items that are of significance to his/her life.

Each Resident Room is identified by a three digit number, the first digit corresponding to the floor.

Your Telephone

Telephone jacks are available in each residentï's room. A dedicated telephone number will be assigned.  Outgoing calls will require dialling "9" first, followed by the telephone number.  There is a charge for initial hook-up, a flat fee per month and long distance charges per minute as incurred by each resident (please note that charges are subject to review and change). These charges will be included on the monthly invoice. Hook up and installation procedures as well as fees can be discussed with the home's Director of Resident and Family Services.

Your Call Bell

Call Bells are located in every resident room beside their bed and in the washroom.  There are also calls bells in the hallways and in the main areas such as the dining rooms and activity rooms.  If residents require assistance they just need to pull on the cord and it then communicated to the nurse and PSW the room the call bell has been activated

Cable Television

If a resident wishes to have a television with cable services in their room, the resident will be responsible for bringing in the television and contacting Rogers Cable for service. We ask that you respect the rights of other residents when using radios and televisions. Earphones can be used to avoid disturbing roommates. Any electrical equipment brought into the residence home including televisions, radios and CD players must be checked by our maintenance department to ensure that it is CSA approved before using.

Additional Furniture

Each room is furnished with a bed, a bedside cabinet, arm chair and an armoire. Residents are invited to bring a favourite chair, lamp, plants and pictures to make their rooms more homelike, personal and comfortable. For safety and appearance reasons, please consult with the Registered Staff before hanging pictures or rearranging furniture and our maintenance staff will assist in these tasks.

Residents may also have a mini-fridge in their room if the resident or family members ensure that the fridge is cleaned and maintained on a regular basis.

Residents are encouraged to provide bulletin boards for their rooms to keep things neat and tidy and prevent wall damage.

Linen, washcloths and towels are provided, however, you may wish to decorate with a favorite bedspread, or bring in items that personalize the room.

Residents/families must consult with the Registered Staff before purchasing personal appliances or operating such appliances in the home (e.g. fans), as legislation regarding fire and safety must be adhered to. Please remember that a crowded room impedes resident and staff movement, housekeeping service and may cause safety hazards. Items that are not allowed include tea kettles, coffeepots, electric blankets, heating pads, space heaters and microwave ovens.

Please consult the Administrator if you wish major décor changes or before bringing in large and unusual items.

Laundry

Laundry services are available seven days a week. All articles of clothing should be machine-washable, able to be dried in commercial style dryers and clearly labeled with the resident's name. Please bring any new or unlabelled clothing to the Reception Desk. This will ensure that the items are permanently labeled.

Some families choose to launder the resident's personal clothing items themselves. This can easily be arranged but we continue to request proper labeling to prevent mix-ups. If families choose to launder clothing, we request that a covered laundry hamper be brought in and placed in the resident's bathroom.  

We strongly encourage residents to maintain their independence and autonomy.  As part of our GentleCare, residents wishing to wash their own laundry are respected and offered a washer and dryer in their home area, in the Activity Room.  We ask that residents give detergents, javex or soaps to the Registered staff for safe keeping.  These products cannot be kept in the resident room and must be safely stored.

Types of fabrics not suitable for our central laundry include:

• wool and wool blends
• silk
• satin
• suede
• leather
• fur
• rayon
• acetate
• lace and
• lace edging with loose weaves

Any clothing with laundering instructions that state: "No bleach", "air dry", "flat dry" or "dry clean only" are also not suitable.
 

Leaving Your Floor

The resident/family or Substitute Decision Maker must notify the Registered Staff prior to the resident's departure and on the resident's return. There is a form that details the place, a contact name and number and the length of the leave that needs to be completed prior to leaving the floor by the resident or POA.  Leaves of absence policies are governed by provincial legislation. The policies are summarized below:

• Casual
  A casual leave of absence of up to 48 hours per week is available to residents of a long-term care home.  Casual leaves are permitted throughout the year regardless of vacation or other medical leaves taken.  For calculation of the period for casual leaves, the first day of the week is considered to be Sunday.  Where possible, two days notice should be given to the Registered Staff if the resident will be leaving the home.  For each casual leave, a release of responsibility form must be signed by the person accompanying the resident prior to leaving and upon return

• Vacation
  A vacation leave of absence of twenty-one (21) days a year is available to residents of long-term care homes.  For residents who enter the home during the calendar year, the available vacation days are calculated as follows:

• Three (3) days vacation leave following the first full calendar month of admission (note: casual leaves may be taken during this time)
• One (1) day vacation leave for each subsequent calendar month following the first full calendar month of admission to the maximum of 21 days
• Where a resident is in the residence for more than one calendar year, 21 days leave of absence for each calendar year commencing January 1st

Salon

Our hairdresser visits the home two days per week to help residents look and feel their best.  Hairstyling and barber services are available at a reasonable fee, which will be added to the monthly billing statement.  Hairdressing prices are located on the Family Information board. Contact the Director of Resident and Family Services to arrange for hair services. A signed authorization for Hair Services form is required to initiate the service.